Overcoming Fingerprint Issues for BISP Payments: A Guide for Beneficiaries

The Benazir Income Support Program (BISP) provides financial assistance to millions of Pakistani underprivileged families. Traditionally, payments are verified through fingerprints at designated points. However, damaged or technical issues can complicate the process. This guide provides solutions and alternative methods to ensure BISP stipend receipt.

Understanding Fingerprint Verification for BISP Payments

Fingerprint scanning is the primary method for BISP payments, requiring beneficiaries to verify their identity at disbursement points. However, challenges like manual labor damage, injuries, or aging can hinder successful verification. Technical malfunctions with verification devices can also disrupt the process. Improper finger placement can also lead to failed verification attempts. These issues highlight the need to address both technical and practical issues to ensure smooth and efficient payment disbursement for beneficiaries.

Fingerprint Verification OverviewExplains the primary method for BISP payments and common challenges faced during verification.
Tips for Successful VerificationOffers practical advice to increase the chances of successful fingerprint verification.
Alternative SolutionsGuides what to do when fingerprint verification fails, including seeking assistance from staff or contacting the BISP helpline.
Exploring Future OptionsDiscusses potential alternative verification methods BISP might consider, such as SMS-based verification and alternative identification.

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Tips for Successful Fingerprint Verification at BISP Disbursement Points

To increase your chances of successful fingerprint verification, follow these tips before attempting alternative solutions.

  • Clean and Dry Fingers: Before attempting fingerprint verification, ensure your fingers are clean and dry to prevent moisture or dirt from hindering the scanning process.
  • Correct Placement: Carefully place your finger on the scanner as instructed. Look for visual guides or follow prompts on the screen to ensure proper positioning.
  • Multiple Attempts: The system might allow for multiple fingerprint verification attempts. If the first attempt fails, try again, placing your finger slightly differently each time.

Alternative Solutions When Fingerprint Verification Fails

If you’re having trouble with fingerprint verification, you can reach out to the staff at the disbursement point for assistance or suggestions based on program guidelines and availability. Additionally, you can contact the BISP helpline at 8171 to discuss your situation and receive guidance or troubleshooting assistance.

Exploring Options Beyond Fingerprint Verification

Here are some possibilities BISP might consider in the future:

  • SMS-Based Verification: Beneficiaries will receive a unique code via SMS, which they must present at the disbursement point to claim their stipend.
  • Alternative Identification: BISP may permit beneficiaries to use valid government-issued IDs, such as their CNICs, as an alternative verification method in case of fingerprint verification issues.


Fingerprint verification issues can hinder BISP stipend receipt. To improve transactions, follow the provided tips and explore alternative solutions. Stay updated through official channels and use the BISP helpline for assistance. The BISP program’s dedication to supporting underprivileged families aims for a more efficient and inclusive payment process in the future.

Also Read: Ehsaas Program Disqualification: Causes and Solutions


What if I lose my CNIC? Can I still receive my BISP payment?

If you lose your CNIC, you might still be able to receive your BISP payment by presenting a valid photo ID issued by the government along with a police report regarding the lost CNIC. However, contacting the BISP helpline for specific guidance in such situations is advisable.

Is there a fee associated with resolving fingerprint verification issues?

No, resolving fingerprint verification issues or exploring alternative solutions shouldn’t involve any fees.

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